Terms & Conditions
Welcome to SoftKeyBD. By using our website and placing an order, you agree to follow these Terms & Conditions.
About SoftKeyBD
SoftKeyBD provides digital software keys, subscriptions, game top-up, gift cards, online setup support, business email setup, digital advertising support, and related digital services.
Product Information
We try to provide accurate product and service information on our website. However, product availability, price, delivery time, and service details may change depending on supplier availability, platform rules, or service requirements.
Order Process
Customers must provide correct billing information, email address, phone number, and WhatsApp number while placing an order.
SoftKeyBD may contact the customer to confirm order details, payment information, or service requirements before delivery.
Payment
SoftKeyBD accepts manual payment methods such as bKash, Nagad, bank transfer, and other approved payment options.
For manual payment, customers must send the transaction ID and order number to SoftKeyBD support. Orders will be processed after payment verification.
Digital Delivery
Digital products and services may be delivered through email, WhatsApp, license key, redeem code, account access, online setup, or manual service confirmation.
Delivery time may vary depending on product type, payment confirmation, availability, and required customer information.
Customer Responsibility
Customers are responsible for providing correct device, account, email, region, phone number, and order information.
SoftKeyBD will not be responsible for delays or issues caused by incorrect customer information, unsupported devices, wrong region, platform restrictions, or customer-side mistakes.
Product Usage
Customers must use purchased products and services according to the rules of the original platform, software provider, or service provider.
SoftKeyBD is not responsible if a customer violates third-party platform rules, software license terms, or account usage policies.
Refund and Replacement
Refund and replacement requests will be handled according to our Refund Policy.
For digital products, replacement or support may be provided first before refund approval.
Service Limitation
SoftKeyBD does not guarantee results that depend on third-party platforms, customer accounts, advertising approval, platform algorithms, or external service providers.
For digital advertising or growth-related services, results may vary depending on budget, audience, content quality, platform policy, and campaign performance.
Account and Security
Customers should keep their order information, license key, account access, and service details safe.
SoftKeyBD will not be responsible for problems caused by sharing sensitive information with others.
Changes to Terms
SoftKeyBD may update these Terms & Conditions at any time. Updated terms will be posted on this website.
Contact Information
For any question or support, contact us:
WhatsApp Support: 01911737142
Email: support@softkeybd.com
Website: softkeybd.com